Privacy policy

This privacy policy is for www.thecorecare.com

 

Thecorecare.com is operated by Sinéad Cusack (hereinafter, “we”, “our” or “us”). We respect your privacy and are committed to protecting your information. We may make changes to this policy from time to time, so please check this page and ensure you are happy with any changes.

 

Address: 10 Clydesdale Street, Hamilton, ML3 0DP, UK.

This policy is effective from January 1st, 2022.

INFORMATION COLLECTION

Your provision of your personal information to us is voluntary. We receive, collect and store any information you enter on our website, such as name, email). We do not collect the information unless you submit it to us. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the internet. 

 

How we collect information:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reason stated above only.

 

Contact form:

If you use our contact form, you agree to Sinéad Cusack storing your personal information on our server in order to contact you. 

Why we collect non-personal and personal information:

We collect non-personal and personal information for the following purposes:

  1. To provide and operate the Services, and contact you with regards to your bookings

  2. To provide our users with ongoing customer assistance and technical support

  3. To be able to contact our visitors and site members with general or personalised service-related notices and promotional messages

  4. To create aggregated statistical data and other aggregated and / or inferred non-personal information, which we may use to provide an improve our service

  5. To comply with any applicable laws and regulations

 

How we store, use, share and disclose our site visitors’ personal information:

Our website is hosted on the Squarespace platform. Squarespace.com provides us with the online platform which allows us to sell our products and services to you. Your data may be stored through Squarespace.com’s data storage, databases and the general Squarespace.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Squarespace.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

This website uses Visitor Analytics through Squarespace.com

Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of the customers' websites. Collecting these statistics, a website can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).

As a website owner using Visitor Analytics, we are using cookies to collect data about visitors' device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.

 

HOW WE COMMUNICATE WITH SITE VISITORS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our work, or as otherwise necessary to contact you about our terms and conditions, applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, text message and postal mail.

 

ABOUT COOKIES

You can find out more about cookies here www.allaboutcookies.org

The easiest way to stop your browser from accepting cookies is by changing your browser settings. This may mean you cannot access parts of this site. Squarespace uses cookies for reasons such as:

  • To provide a better experience for you as a visitor or customer

  • To identify registered members 

  • To monitor and analyse the performance operation and effectiveness of Squarespace’s platform

  • To ensure their platform is secure and safe to use.

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take place immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so you are aware of what information we collect and how we use it.

If you would like to access, correct, amend or delete any personal information we have about you, please contact us at info@thecorecare.com